Did you know?
Dynamics 365 newly allows to TRACK (Audit) the below actions in order to be more GDPR compliant:
Entering a CRM record.
Viewing a list of records in a view.
Exporting of a set of records.
Converting a Lead to an Opportunity.
Viewing a Report and/or Exporting it.
In addition of course to the Creation, Update or Deletion of a Record.
Need more infos? Check out this link -> https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-use-comprehensive-auditing